FAQ

Simple: no scheduling, no video calls, no waiting rooms. You complete your intake, we review your case, order labs, and deliver your personalized plan directly to your inbox — all reviewed by a certified Functional Medicine Practitioner. Everything is asynchronous, so you move at your pace, not ours.

Not really - if you don’t want to. We partner with trusted lab providers that will either come to your house or you can go to a private lab in your area. We will give you all of that information when ready. We’ve got all of the hard work done for you!

You’ll receive a Plain-English Results Report — no dense PDFs or doctor jargon. We break down what your body is telling you, explain what matters most, and build a clear, step-by-step plan to improve it. If needed, we’ll recommend custom vitamin blends from B12 RX & MORE® formulated just for your results.

We don’t bill insurance directly, but most clients successfully use HSA or FSA cards to pay for labs, supplements, and services. Because our model is transparent and low-overhead, our clients often spend less than a single co-pay chase through the traditional system.

That depends on your unique starting point and consistency — but most clients report noticeable energy, mood, and digestion improvements within 3–6 weeks. The key is understanding your biology, not fighting it.

Every plan is personally reviewed by Dr. Rachele Kennedy, BCDFM, a Dual Board-Certified, Licensed Doctor of Functional Medicine. You’re not getting a generic AI summary or lab script — you’re getting real expertise translated into real-world action.

No. We are not a medical practice and we do not diagnose, treat, or prescribe. We provide holistic, educational guidance and wellness planning only.

GEHA stands for Guardian Ecclesiastical Holistic Association. You'll review and sign the GEHA agreement acknowledging that services are non-medical and educational. We include a free GEHA membership for clients; you can cancel anytime.

• Acknowledges we do not diagnose, treat, or prescribe
• Clarifies that your care is holistic and educational
• Membership is free; cancel at any time

Everything is handled by email: intake, lab recommendations, your report, action plan. No telehealth scheduling required.
If you want live time, add a TeleHealth Session as an optional add-on.

• Intake review: 1-2 business days
• Labs: depends on the panel; we'll give you exact timing
• Report + action plan: delivered by email after lab results are in

We'll recommend the precise labs that fit your goals and provide simple instructions for ordering/collection. Some labs are ordered through partnered services; costs are paid directly to the lab.

A plain-English summary of your results, what the data suggests, and a prioritized action plan - including suggested wellness supplements if appropriate. Clear steps, not guesswork.

Yes – choose the TeleHealth Session ($249) add-on for a one-on-one virtual session with Dr. Kennedy. Everything else remains email-based to keep the model simple and efficient.

No. Supplements are optional suggestions to support your plan. You choose what fits your goals and budget.

Package fees cover intake review, recommendations, and your report/action plan. Lab and supplement costs are separate and paid to the vendor. Refunds are not available once intake review has started.

We use secure intake forms and handle your information with strict confidentiality. Email communications are kept concise and professional; you can request deletion of your data at any time per our policy.